Instructions before Departure

At Kindersley Trailers, we familiarize all our customers with the operation and use of a recreational vehicle. Please allow 60 minutes for orientation and paperwork. Please contact us to book reservations, 1-877-433-3337, to inquire about RV availability and rates or to get answers to any questions you may have.

Reservations

To reserve a rental unit, we require a security deposit of 1/2 the rental with a minimum deposit of $500. The full amount of the rental and kilometers (if applicable) is due upon arrival and the customer must have a valid credit card to rent the RV. – The security deposit is held as a damage deposit until the unit is returned clean and undamaged inside and out. This includes both holding tanks being empty. – Extra charges (if any) are balanced against the security deposit upon return of the unit and a credit will then be issued to the customer within fifteen (15) days.

Cancellations (Subject to taxes)

Any cancelled bookings are subject to our cancellation policy below.

• There will be a $75 administration fee for units cancelled within 5 days of making the reservation, provided it is not within 30 days prior to pick-up date.
• Over 60 days prior to departure half your security deposit.
• 60 – 15 days prior to departure is ¾ of your security deposit.
• 14 – 7 days prior to departure is the full security deposit.
• From one week prior to date of rental, including no-show, is 100% of rental.

Taxes & Currency

All prices are in Canadian currency. Prices are subject to provincial and federal sales tax.

Pick Up and Returns

Pick up is between 1 pm and 4 pm. Returns are due back between 9 am and 11 am. Our rentals start on Wednesdays unless previously arranged. Please call in the afternoon one business day prior to departure to confirm pick-up time. No pick-ups are allowed after 4 pm.

• The person renting the vehicle must be the credit card holder, and personally pick up and sign for the rental unit, unless previously arranged.
• Penalties of $50 per hour are charged for late returns.
• No pick-ups will be allowed on Saturdays, Sundays or holidays.
• Weekend and after-hour returns will be allowed, but will be accepted on the next business day.

Minimal Rental and Early Returns

• Four (4) days minimum rental
• On long weekends there is a minimum of one (1) week rental
• No refund on early returns

Driver Requirements

Driver must be 21 years of age and have a valid Driver’s License.

Cleaning

To avoid extra charges, the rental units must be returned in a clean, undamaged condition inside and out with holding tanks emptied. If not returned in an acceptable condition, the following charges will be applied:

• $150.00 if unit is not cleaned on the inside
• $150.00 if unit is not cleaned on the outside
• $250.00 if the holding tanks are not returned empty
• $500.00 if the unit has been smoked in or if any animals have been in the unit

Extension of Time Used

Only if approved before or at time of rental. (Extra charges will apply).

Hitch/Wiring

All vehicles must comply with D.O.T. specifications when towing an RV. The specifications are for safety reasons. Please call for proper hitch requirements per tow vehicle. Kindersley Trailers reserves the right to refuse use of trailers if coupling specifications are not met.

Refrigerator

Fish is not permitted in the refrigerators. A minimum fee of $250.00 will be charged for refrigerators requiring additional cleaning and deodorizing.

Pets

Pets are not permitted in rental units. A minimum fee of $500.00 will be charged if a unit is returned dirty, soiled, smells or is stained from pets.

Smoking

Smoking is not permitted in rental units. A minimum fee of $500.00 will be charged if a returned unit smells of smoke.

Convenience Dish Kit

Dishes are not included with the units, however, they are available for rent. $45 for a family of 4: includes dishes, pots & pans and kitchen utensils. Must be pre-booked as there are a limited amount of kits.

Bedding & Linens

For health reasons, bedding and linens are not provided in our units. Please ensure that you bring whatever items you require.

The customer will assume responsibility for all costs incurred while the rental unit is in their possession. (i.e. late fees, tickets, etc.) By signing, the customer authorizes Kindersley Trailers Inc. to put charges such as these on their credit card. Clients will also be held responsible for equipment and tires, if not properly cared for.

∗∗ Rental terms, conditions and pricing are subject to change without notice.

General Information

Accidental Damage Covered by Insurance

Any Loss Covered by Sask. Automobile Insurance Act including:

• Motor vehicle accident
• Vehicle theft
• Vandalism
• Fire

Note: there is a $1,000.00 deductible for all Accidental Damages. Deductible applies per accident or damage and not per rental!

Damage NOT covered by Insurance

Negligent Damage — customer assumes unlimited responsibility for negligent damage. “Negligent Damage” refers to accidents caused as a result of the driver’s negligence and includes but is not limited to:

• Accidents occurring off public roads
• Accidents occurring while backing up or parking without a guide
• Damage caused by freezing of the vehicle’s systems (it is not permitted to fill water and/or waste tanks when temperatures are below freezing)
• Deliberate or willful damage caused by renter or guest
• Interior damages caused by renter or guests
• Failure to maintain all fluid levels or follow proper operating procedures
• Traveling in restricted areas
• Carrying more passengers than having seat belts available for
• Failure to use specified fuel
• Operation by anyone under 21 years of age
• Damages and accidents caused during breach of rental contract or use of rented vehicle for illegal activities
• Windshield and glass damage

Note: No coverage is provided for travelers and their belongings in the rented RV under either policy.

Public Liability Insurance to cover accidents in the event that the Renter is at fault and found legally liable is covered by Sask Automobile Insurance Act. The policy protects the Renter/Driver to Statutory Limits.

Supplemental Liability Insurance (Optional)

Supplemental Liability Insurance (SLI) may be purchased for an additional fee. SLI provides the customer and any authorized driver on the rental contract with an increased limit of liability protection for up to $1,000,000 toward 3rd party damage claims.